Arrival checklist

One step at a time. Tick off the preparations for your pet’s arrival and keep this checklist handy throughout the journey.

Before booking flights

A little preparation makes the journey easier.

Confirm a place and an arrival period with Mósel.See arrival dates ↗
Apply for an import permit from MAST.MAST guidance ↗
Review the timing of tests, vaccinations and treatments with your veterinarian.
Confirm your pet’s transport with the airline or a pet agent.Flights and contacts ↗

Help us prepare a warm welcome for your pet.

Send Mósel your flight number and arrival time.Contact us ↗
Complete and return the Mósel questionnaire we send before arrival.
Tell us about medication, chronic conditions and any special care needs.Medication and care ↗
If your pet needs different food, deliver it to Mósel before the stay and arrange delivery with us in advance.Feeding at Mósel ↗
Confirm that your travel crate or carrier meets the airline’s requirements.
Complete the required documents following MAST’s guidance.

Get ready to be reunited.

Complete customs clearance and ensure release authorisation is in place before collection.
Confirm your collection time with Mósel.Discharge and collection ↗
Arrange transport to Reykjavík if you would like this service.